SHIPPING INFORMATION
Welcome to Viva Wear LLC (hereinafter referred to as the “Website”). These Shipping Terms are intended to provide detailed information about our shipping policy. By placing an order on this Website, you agree to abide by the following terms.
- Shipping Scope
● Region: We currently only support shipping to addresses within the United States. For international shipping, please contact our customer service team for more information. - Shipping Method
● Shipping Company: We will use mainstream express companies to handle the shipping of your order. You will receive information about the shipping company and tracking number after the order is confirmed. - Processing Time
● Processing Time: Orders are usually processed within 1-3 business days after payment is confirmed. The specific processing time may vary depending on product availability and other factors.
● Holidays: During holidays, the processing time may be extended, please understand. - Shipping Time
● Estimated Shipping Time: The specific shipping time depends on your region and the shipping method you choose. Generally, domestic shipping time is 3-7 business days. However, this does not include processing time, and shipping delays may occur, especially during peak periods. - Shipping costs
● Shipping rates: Shipping costs will be calculated and displayed when you check out. The specific costs will vary depending on the total weight and destination of the order.
● Free shipping: We may offer free shipping promotions from time to time, which are subject to the specific content of the promotion posted on the website at that time. - Order tracking
● Tracking information: Once the order is shipped, you will receive an email with your order tracking number. You can use this number to check the delivery status on the official website of the shipping company. - Problems and disputes
● Damaged goods: If the goods are found to be damaged or lost during transportation, please contact our customer service within 48 hours of receiving the goods. We will assist in handling claims and solutions.
● Wrong shipment: If you receive goods that do not match your order, please contact customer service in time and we will be responsible for arranging returns and replacements with paid shipping costs. - Contact Us
If you have any questions about the shipping terms or require further information, please contact us at:
●Email: chasityevans@vivawearstore.com
●Phone: 7064305447
Thank you for choosing Viva Wear LLC, we look forward to providing you with quality products and services!